GiveTel

For charities who want every supporter conversation to feel warm, thoughtful and true to the cause.

Ethical tele-fundraising for charities

Every supporter call should feel human, hopeful and true to your cause.

GiveTel helps charities grow regular giving, reactivate lapsed supporters, welcome new donors and steward giving journeys with thoughtful fundraising conversations that protect trust as well as performance.

Start a conversation See the journey
  • Regular giving
  • Lead conversion
  • Reactivation
  • Upgrades
  • Welcome journeys
  • Stewardship
Warm donor experience

Calls designed to sound like care, not a hard sell.

Clear agency partnership

Streamlined setup, responsive account management and straightforward reporting.

Children smiling and walking together on a street
GiveTel team member speaking to a supporter with a headset
Every call counts

The voice on the phone becomes part of the donor experience.

Warm, prepared callers help supporters feel heard, valued and confident in the cause they choose to back.

Taronga Conservation Society Australia World Animal Protection Australia Assistance Dogs Australia Alannah & Madeline Foundation Taronga Conservation Society Australia World Animal Protection Australia Assistance Dogs Australia Alannah & Madeline Foundation
GiveTel callers at work in a colourful office

Because a fundraising call is never just a transaction

Supporter trust is built one conversation at a time.

When the tone feels right, fundraising calls do more than raise income. They strengthen donor confidence, reconnect people to the mission and help charities build relationships that last.

01

Human-first calling

Supporters hear care, clarity and credibility from the first hello.

02

Thoughtful campaign delivery

Clear onboarding, strong briefing and responsive account management keep work moving.

03

Partnership you can feel

GiveTel acts like an extension of your fundraising team, not a disconnected supplier.

What we do

Fundraising conversations designed to grow giving and protect the relationship.

From acquisition to reactivation and stewardship, GiveTel helps charities manage donor journeys with more care and more clarity.

01

Regular giver acquisition

Turn stronger leads into ongoing support through fundraising calls that feel confident and on-brand.

02

Rolling lead conversion

Keep the tone warm while moving interested supporters toward meaningful action.

03

Reactivation

Reconnect with lapsed supporters in a way that respects the relationship and the cause.

04

Upgrades

Inspire existing givers to deepen their support with clearer, more human conversations.

05

Welcome & validation journeys

Thank, confirm and reassure supporters early so the first impression feels personal and professional.

06

Stewardship

Support longer donor journeys, including Gift in Will and other high-trust conversations.

How partnership works

From first brief to supporter conversation.

GiveTel keeps the process clear, collaborative and focused on a donor experience that feels right for your charity.

1

Define the challenge

Acquisition, reactivation, upgrades or stewardship starts with a clear brief.

2

Build the approach

Messaging, briefing and setup are shaped around your cause and supporters.

3

Deliver with care

Callers bring warmth, consistency and confidence to each conversation.

4

Learn and optimise

Clear reporting helps charities review performance and shape the next step.

The missions behind the calls

The cause should feel present from the first scroll.

Behind every supporter conversation is a mission people care about deeply — children, animals, communities and futures worth backing.

Children smiling on their way together
Children & families

Supporter conversations can carry optimism and care.

A family of elephants standing together in nature
Animals & conservation

The mission should be visible before the service pitch.

Team member speaking with a headset in a colourful office
People behind the phone

Warm, credible callers are part of the supporter experience.

The culture behind the calls

Good supporter conversations start with good people.

GiveTel’s culture is built around commitment, authenticity and positivity — the qualities that help fundraising conversations feel genuine.

Commitment

When fundraising is difficult, the team keeps showing up with purpose.

Authenticity

The supporter should hear belief in the cause, not just a script.

Positivity

Energy, encouragement and care shape the experience on both sides of the call.

GiveTel team member smiling while making a call

Why charities choose GiveTel

A partner that feels close to the mission.

GiveTel is trusted by charities that want strong results without losing the human side of the supporter experience.

Taronga highlights proactive account management, informed callers and a genuine sense that GiveTel acts as an ambassador for the cause.
Taronga Conservation Society Australia Partnership theme: informed callers, proactive support
World Animal Protection points to long-term partnership, diligent planning and flexibility across different campaign needs.
World Animal Protection Australia Partnership theme: planning, flexibility, continuity
Assistance Dogs Australia describes GiveTel as agile, performance focused and a true extension of the internal fundraising team.
Assistance Dogs Australia Partnership theme: agility, communication, team extension

Talk to GiveTel

Looking for fundraising calls that sound more like your cause?

Whether you are growing regular giving, reactivating supporters or improving stewardship journeys, GiveTel would love to hear about your goals.

  • Regular giving, reactivation and stewardship support
  • Responsive campaign management and clear reporting
  • Warm supporter conversations grounded in the cause
02 8288 4200 martyn@givetel.com

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